Our team diagnoses microwave problems and explains the recommended repair before work begins. Coverage and parts availability depend on the brand, model, and installation. Please confirm service eligibility when booking, including any manufacturer-paid warranty requirements.
Our experience extends to the following brands:
Amana, Bertazzoni, Bosch, Dacor, DCS, Electrolux, Electrolux Icon, Frigidaire, GE, GE Monogram, Hotpoint, JENN-AIR, KitchenAid, LG, Maytag, Samsung, Sharp, Viking, Whirlpool, and many more.
Our office hours are Monday–Friday, 7:00 AM–5:00 PM. We are closed Saturdays, Sundays, and holidays.
Heating-system, control, or door-interlock faults may be involved. Internal diagnosis requires professional service; the outer cabinet should not be opened by the homeowner.
Control lock, settings, door closure, power supply, or internal faults can prevent starting. Share any display message and whether the controls respond.
A displaced removable tray, drive component, ventilation component, or control issue can affect operation. Check only user-accessible parts described in the manual.
Stop operation and report any arcing, burning smell, or visible cavity damage. Do not continue testing the appliance to see whether the symptom goes away.
A damaged door, latch, seal area, or repeated error code needs assessment. Do not bypass the door interlock or operate a microwave with a damaged door.
Check control lock, selected settings, and whether the door closes normally. Once the appliance is cool, confirm that the removable turntable is seated as the manual describes. Do not run the microwave empty, open its cabinet, or attempt internal electrical repairs; components can retain dangerous voltage after unplugging. Stop use for sparking, smoke, door damage, or repeated breaker trips.
Tell us whether the microwave is built-in, over-the-range, a drawer model, a combination unit, or countertop. Share the brand, model number, error code, and installation access. Confirm model coverage before booking; a lower-cost countertop model may be more economical to replace.
The technician evaluates the reported symptoms and explains the findings, estimate, and applicable warranty before you authorize work. Some repairs require ordered parts and a return visit. A return to complete an approved repair carries no additional service-call fee.
Repair pricing depends on diagnosis, parts, labor, and installation access. Compare the estimate with appliance age, condition, previous repairs, and replacement and installation costs. Diagnostic and trip fees apply if you decline repair; the trip fee is waived when the repair is completed.
Our repair warranty includes 30 days on labor and 90 days on parts, with a 90-day satisfaction guarantee. For a covered part replacement after day 30, labor is charged. See our warranty details for terms.
We serve Los Angeles and communities across the San Fernando Valley, including Encino, Sherman Oaks, and Studio City. Check our service areas and confirm your address when booking.
For a combination microwave and oven, identify which cooking mode is affected. See our oven repair page for separate oven problems and confirm combination-unit coverage with our team.
Universal Appliance Repair holds California Major Appliance Repair License #43452, issued by the Bureau of Household Goods and Services.
1. Tell us about the appliance
Call 800-387-2011 or request service online. Include your appliance brand, model, symptoms, and any error codes.
2. Confirm access and scheduling
Provide your Los Angeles service address, gate or building access instructions, and contact information. Our team will confirm coverage and an available appointment. An online request does not by itself confirm an appointment.
3. Review the diagnosis and estimate
Discuss the findings, repair options, estimated costs, and applicable parts and labor warranty before authorizing work. Most parts are stocked, but some must be ordered.
Our office and repair service hours are Monday–Friday, 7 AM–5 PM. We are closed on Saturdays and Sundays and do not offer holiday service. Warranty service is honored Monday–Friday, 9 AM–4 PM.
No. Appointment dates and times depend on availability. Confirm your appointment details with our scheduling team.
Universal Appliance Repair offers a 90-day satisfaction guarantee, 30 days of labor coverage, and 90 days of parts coverage. A covered replacement part is free within 90 days; labor is charged after day 30. No handling or separate service-call charge applies to the covered replacement. See our warranty terms and exceptions.
Diagnostic and trip fees apply if you decline the repair. The trip charge is waived when the repair is completed. Ask our team about the applicable fees before the visit.
Have the model number, error codes, and a description of the symptoms ready. Share parking, gate, tenant, or property manager instructions when booking, and make the appliance accessible for inspection.